Paduka The Shoes Store | FAQ

FAQ


Frequently Asked Questions

Yes, we can produce and prototype your shoe design with your own private label / logo stamped or sewn on the sole, insole, or upper. You can also private label and customize shoes from our catalog of pre-made styles at Paduka Store Collection.
Yes, we can prototype and produce your own private shoe design from an illustration, which can be a shoe sketch or a shoe picture. Learn more about the process from design to manufacturing here.
Yes, we supply almost any shoe materials in many colors, prints, or patterns to customize your shoe. Learn more about our upper material options here. We strive to provide many options when it comes to designing and customizing your perfect shoe.
We manufacture casual women’s shoes, sneakers, and slippers. We do not currently manufacture high heels or other women’s shoe styles.
In order to get the prototype right the first time, your will work with our development team to complete your Product Brief and outline all specifications. In this brief you may define materials used, upper, outsole, lining, heel, and sole – depending on your specific design requirements. Before we start the prototype process, the sole options, upper color and materials, and other details etc. are presented to the our clients for final confirmation. If any design details have to be modified due to technical difficulties, we inform our clients in advance and ask for their confirmation. We believe that preparation and communication are the foundation of a successful partnerships. We do everything possible to eliminate unpleasant surprises.
We know you may have experienced language barriers in past, working with other companies in India and Asia. However, we promise that you will not have problem communicating with our service team. Our custom service staff have years of experience working internationally and are fluent in English. We also have American staff in our California offices that you can call directly.
We are available Monday through Friday 7 days a week (9am to 1am India Standard Time) at +91-93-10103081. You may also email us any time at padukas@gmail.com for a quick reply.
We are Bulk manufacturers and generally deal with TT, IRREVOCABLE LC, Advance Payments.
25% at the start of Project & Balance at the time when shipment is ready. For new customers we prefer Irrevocable LC.
When we ship the initial prototype, we will send the shipment by DHL, UPS, FEDEX, or ARAMEX (your choice.) When we send the full order, we prefer Air & Sea mode to save you on shipping prices. However, we can expedite the order depending on the situation and clients needs. Charges pertaining to this will defer from place to place , nature of cargo, weight, cbm value.
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